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Privacy policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from westonmusicshop.co.uk (the “Site”).

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this information as Device Information.

We collect Device Information using the following technologies:

  • Cookies – data files placed on your device or computer, often including an anonymous unique identifier. You can learn more about cookies and how to disable them at https://www.allaboutcookies.org

  • Log files – which track actions occurring on the Site and collect data such as IP address, browser type, internet service provider, referring/exit pages, and date/time stamps

  • Web beacons, tags and pixels – electronic files used to record information about how you browse the Site

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as Order Information.

When we refer to Personal Information in this policy, we mean both Device Information and Order Information.

How we use your personal information

We use the Order Information we collect to:

  • fulfil orders placed through the Site (including processing payment, arranging shipping, and providing confirmations)

  • communicate with you

  • screen orders for potential risk or fraud

  • provide information or advertising relating to our products or services, where this aligns with preferences you have shared with us

We use Device Information to help screen for potential risk and fraud (particularly IP address), and to improve and optimise our Site by analysing how customers browse and interact with it.

Sharing your personal information

We share your Personal Information with third parties to help us operate our business and provide our services.

For example:

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests, or protect our legal rights.

Behavioural advertising

We may use your Personal Information to provide targeted advertising or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising using the following links:

You can also opt out of some services via the Digital Advertising Alliance: https://optout.aboutads.info

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a “Do Not Track” signal from your browser.

Your rights

If you are a UK or European resident, you have the right to access the personal information we hold about you, and to request that your personal information be corrected, updated, or deleted.

To exercise this right, please contact us using the details below.

We process your information to fulfil contracts we may have with you (such as fulfilling orders), or to pursue our legitimate business interests. Your information may be transferred outside of the UK or EU, including to Canada and the United States.

Data retention

When you place an order through the Site, we retain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons.

Minors

The Site is not intended for individuals under the age of 16.

Klarna

To offer Klarna’s payment options, we may pass certain aspects of your personal information to Klarna, such as contact and order details, so they can assess eligibility and tailor payment options.

Your personal data is handled in accordance with applicable data protection laws and Klarna’s privacy policy, which can be found on Klarna’s website.

Contact us

For more information about our privacy practices, to make a request, or to raise a concern, please contact us using the details below:

Weston Music Shop
Re: Privacy Compliance
12 Orchard Street
Weston-super-Mare
BS23 1RQ
United Kingdom